Zuma Hardware respects your privacy and is committed to protecting the personal information of users who visit our website or use our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address when you contact us, place an order, or register.
• Device Information: Device type, operating system, IP address, browser type.
• Usage Data: Pages visited, time spent on the website/app, and interaction details.
• Transaction Information: Order details, payment status (we do not store card or UPI details).

2. How We Use Your Information

We use the collected information to:

• Process orders and deliver hardware products
• Improve our website, app, and services
• Communicate with you regarding orders, support, or inquiries
• Send important updates, offers, or notifications (if permitted)
• Ensure security and prevent fraud

3. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with:

• Trusted service providers (delivery, payment gateways)
• Legal authorities if required by law

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure.

5. Cookies & Tracking

Our website/app may use cookies or similar technologies to enhance user experience and analyze usage trends.

6. Third-Party Services

We may use third-party services (such as payment gateways or analytics tools). These services have their own privacy policies, and we are not responsible for their practices.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Zuma Hardware
📧 Email: support@zumahardware.com
📞 Phone: +91 720 306 0600
📍 Address: 75,76 Mahatma Industries, Nr Kapodra, Varachha Road, Surat-395006, Gujarat, India